At Vairavi, we are committed to providing a smooth and pleasant shopping experience. We carefully process, pack, and dispatch every order to ensure your jewellery reaches you safely.

Please review our shipping and delivery policy below before placing your order.

Order Processing Time

All orders are processed and dispatched within 5–6 business days from the date of purchase.

During peak seasons, festive periods, sales, or special promotions, processing times may take slightly longer. We appreciate your patience and understanding.

Shipping Methods & Estimated Delivery Time

We work with reliable courier partners to ensure your order is delivered safely.

Orders usually require 5–6 business days for dispatch, and delivery may take an additional 5–6 business days after dispatch.

The total estimated delivery time is usually 10–12 business days, depending on your location, courier service availability, public holidays, weather conditions, or other external delays.

We kindly request customers to plan their orders accordingly.

Shipping Charges

We offer free shipping on domestic orders with a minimum purchase value of ₹1,000.

For orders below the free shipping limit, shipping charges may be applied at checkout.

For international orders, shipping charges are calculated based on the weight of the final package and the delivery destination.

A minimum order value of ₹10,000 is required for international orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation through email or WhatsApp with the tracking details of our courier partner.

You can use the tracking number to check the status of your shipment.

International Shipping

Vairavi offers international shipping to selected countries.

Please note that customs duties, import taxes, local charges, or any additional fees required by the destination country are the responsibility of the customer.

Vairavi is not responsible for customs delays, import duties, or additional charges applied by international authorities.

Delivery Address

Please ensure that your delivery address, phone number, email address, and other contact details are accurate and complete at the time of checkout.

Vairavi will not be responsible for delays, failed deliveries, or undelivered packages caused by incorrect or incomplete address or contact information provided by the customer.

Shipment Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, customs clearance, holidays, strikes, high order volume, or other logistical factors beyond our control.

If there is a significant delay in your shipment, we will do our best to notify you and assist in resolving the issue.

Contact Us

At Vairavi, your satisfaction is important to us. If you have any questions or concerns about your order, shipping, or delivery, please contact our customer support team.

Email: help@vairavi.com